Connection problems
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Troubleshoot site connection problems
Last Updated: October 30, 2026Having trouble connecting a WordPress or Joomla! website to Watchful? Follow these troubleshooting steps to check your site URL, Watchful Client, secret key, firewall settings, and CMS configuration.
Allowlist Watchful IP addresses and user agents
Last Updated: October 30, 2026Firewalls and security tools can block Watchful from communicating with your websites. Learn which IP addresses and user agents to allowlist to restore reliable connections and monitoring.