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Getting Started

7
  • Add your sites
    • Add a website to Watchful
    • Add a WordPress site to Watchful
    • Add a Joomla! site to Watchful
  • Set up your dashboard
    • How to edit site details in Watchful
    • Add site tags in Watchful
    • How to validate account emails
    • Customizing the Watchful interface

Updating Your Sites

1
  • Automatic updates
    • Configure automatic updates

Backing Up Your Sites

7
  • Scheduling backups
    • Scheduling multiple site backups
    • Site backups with All-in-One WP Migration
    • Site backups with XCloner
    • Site backups with Akeeba
  • Backup overview & compatibility
    • Supported backup plugins
    • Choose a backup method in Watchful
  • Backup monitoring
    • Monitor stale backups

Securing Your Sites

2
  • Respond to an unexpected file change alert
  • Vulnerability Scanner
    • Vulnerability Scanner checks

Monitoring Your Sites

2
  • Notifications
    • Customize email notifications
  • Uptime & site monitoring
    • Monitor site uptime

Reports & Insights

6
  • Reports & activity logs
    • Create client reports
    • Configure custom SMTP settings
    • Activity Logs and data retention
    • Add notes to activity logs and reports
  • SEO & audits
    • Use the Early Warning Audit
    • Monitoring website quality with Lighthouse

Site Management

2
  • Bulk site tools
    • Install software on multiple sites with the Bulk Installer
  • Managing your sites
    • Deleting and restoring sites

Apps, Integrations & API

5
  • Developer guides
    • Creating custom apps for Joomla!
    • Creating custom apps
    • Creating custom apps for WordPress
  • Using Watchful Apps
    • Legacy custom apps
  • API
    • Use the Watchful REST API

Account & Billing

14
  • Account settings
    • Beta-testing new Watchful features
    • Personalizing account preferences
    • Changing your username or password
    • How to validate account emails
  • Billing & payments
    • Adding funds to your account
    • View and download invoices
    • What is Watchful’s refund policy?
    • Update your billing information
    • How do I change my PayPal account?
  • Plans & subscriptions
    • Changing your Watchful plan
    • Cancel your subscription or delete your account
  • Account lifecycle
    • Understanding the account clean-up process
  • Account security
    • Authenticating with Social Sign-in
    • Enabling two-factor authentication

Troubleshooting

3
  • Connection problems
    • Troubleshoot site connection problems
    • Allowlist Watchful IP addresses and user agents
  • Backup problems
    • Troubleshoot Akeeba Backup
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Beta-testing new Watchful features

Watchful regularly introduces new features and improvements to help you manage your websites more efficiently. Our Early Access program lets you try upcoming features before they become available to all Watchful users.

Participation is optional, and you can join or leave the program at any time.

Joining the Early Access program

To enable beta features in your Watchful account:

  1. Log in to your Watchful account.
  2. Click your name in the upper-right corner to open the account menu.
  3. Select Account & subscription.
  4. Open the Preferences tab.
  5. Scroll to the Early access to new features section.
  6. Click the button to opt in to the Early Access program.

Once enrolled, your account will have access to eligible beta features as they become available.

Leaving the Early Access program

You can opt out of beta testing at any time.

  1. Click your name in the upper-right corner and select Account & subscription.
  2. Open the Preferences tab.
  3. Find the Early access to new features section.
  4. Click Opt out of Early Access program.

A confirmation message will appear indicating that you have successfully opted out.

What to expect from Early Access features

Early Access features are still being developed and tested. While they provide an opportunity to explore new functionality ahead of its general release, they may change as development progresses.

Some features may have limitations or behave differently from established Watchful functionality.

We welcome your feedback on Early Access features. If you encounter a problem or have a suggestion, please contact Watchful support.

Can I rejoin the Early Access program?

Yes. You can return to Account & subscription > Preferences and opt back into the Early Access program whenever you like.

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About Watchful

Since 2012 Watchful has been helping digital agencies grow and be successful by providing professional solutions for safely managing websites. Watchful currently supports WordPress and Joomla.

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