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Getting Started

7
  • Add your sites
    • Add a website to Watchful
    • Add a WordPress site to Watchful
    • Add a Joomla! site to Watchful
  • Set up your dashboard
    • How to edit site details in Watchful
    • Add site tags in Watchful
    • How to validate account emails
    • Customizing the Watchful interface

Updating Your Sites

1
  • Automatic updates
    • Configure automatic updates

Backing Up Your Sites

7
  • Scheduling backups
    • Scheduling multiple site backups
    • Site backups with All-in-One WP Migration
    • Site backups with XCloner
    • Site backups with Akeeba
  • Backup overview & compatibility
    • Supported backup plugins
    • Choose a backup method in Watchful
  • Backup monitoring
    • Monitor stale backups

Securing Your Sites

2
  • Respond to an unexpected file change alert
  • Vulnerability Scanner
    • Vulnerability Scanner checks

Monitoring Your Sites

2
  • Notifications
    • Customize email notifications
  • Uptime & site monitoring
    • Monitor site uptime

Reports & Insights

6
  • Reports & activity logs
    • Create client reports
    • Configure custom SMTP settings
    • Activity Logs and data retention
    • Add notes to activity logs and reports
  • SEO & audits
    • Use the Early Warning Audit
    • Monitoring website quality with Lighthouse

Site Management

2
  • Bulk site tools
    • Install software on multiple sites with the Bulk Installer
  • Managing your sites
    • Deleting and restoring sites

Apps, Integrations & API

5
  • Developer guides
    • Creating custom apps for Joomla!
    • Creating custom apps
    • Creating custom apps for WordPress
  • Using Watchful Apps
    • Legacy custom apps
  • API
    • Use the Watchful REST API

Account & Billing

14
  • Account settings
    • Beta-testing new Watchful features
    • Personalizing account preferences
    • Changing your username or password
    • How to validate account emails
  • Billing & payments
    • Adding funds to your account
    • View and download invoices
    • What is Watchful’s refund policy?
    • Update your billing information
    • How do I change my PayPal account?
  • Plans & subscriptions
    • Changing your Watchful plan
    • Cancel your subscription or delete your account
  • Account lifecycle
    • Understanding the account clean-up process
  • Account security
    • Authenticating with Social Sign-in
    • Enabling two-factor authentication

Troubleshooting

3
  • Connection problems
    • Troubleshoot site connection problems
    • Allowlist Watchful IP addresses and user agents
  • Backup problems
    • Troubleshoot Akeeba Backup
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How to validate account emails

Watchful requires email addresses to be validated before they can be used for certain outgoing email features.

Email validation applies to both:

  • Receiving email notifications from Watchful
  • Sending personalized reports from a custom email address

This helps ensure that Watchful is sending messages only to and from addresses that you control.

If one or more email addresses have not been validated, Watchful displays a warning at the top of the dashboard.

Resend Validation Email

Validate an email address

To validate an email address:

  1. Click the validation warning shown at the top of the Dashboard, or open Settings → Notifications.
  2. At the top of the Notifications page, review the email validation instructions.
  3. Follow the prompts to validate each email address that requires confirmation.
  4. Check the inbox for the email address being validated and complete the verification process.

Once the address has been validated, Watchful can use it for email notifications and, where applicable, for sending personalized reports.

If you use more than one email address with Watchful, make sure each address that will receive notifications or be used to send reports has been validated.

account email notifications
Changing your username or passwordBeta-testing new Watchful features

About Watchful

Since 2012 Watchful has been helping digital agencies grow and be successful by providing professional solutions for safely managing websites. Watchful currently supports WordPress and Joomla.

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