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Getting Started

7
  • Add your sites
    • Add a website to Watchful
    • Add a WordPress site to Watchful
    • Add a Joomla! site to Watchful
  • Set up your dashboard
    • How to edit site details in Watchful
    • Add site tags in Watchful
    • How to validate account emails
    • Customizing the Watchful interface

Backing Up Your Sites

1
  • Backup monitoring
    • Monitor stale backups

Securing Your Sites

1
  • Vulnerability Scanner
    • Vulnerability Scanner checks

Reports & Insights

2
  • Reports & activity logs
    • Activity Logs and data retention
  • SEO & audits
    • Monitoring website quality with Lighthouse

Site Management

1
  • Managing your sites
    • Deleting and restoring sites

Apps, Integrations & API

6
  • Developer guides
    • Creating custom apps for Joomla!
    • Creating custom apps
    • Creating custom apps for WordPress
  • Using Watchful Apps
    • Install and configure Watchful Apps
    • Legacy custom apps
  • API
    • Use the Watchful REST API

Account & Billing

14
  • Account settings
    • Beta-testing new Watchful features
    • Personalizing account preferences
    • Changing your username or password
    • How to validate account emails
  • Billing & payments
    • Adding funds to your account
    • View and download invoices
    • What is Watchful’s refund policy?
    • Update your billing information
    • How do I change my PayPal account?
  • Plans & subscriptions
    • Changing your Watchful plan
    • Cancel your subscription or delete your account
  • Account lifecycle
    • Understanding the account clean-up process
  • Account security
    • Authenticating with Social Sign-in
    • Enabling two-factor authentication
View Categories
  • Documentation
  • Account & Billing
  • Plans & subscriptions

Changing your Watchful plan

You can change your Watchful plan at any time from your account settings.

Whether you want to upgrade from the Free plan to Premium or move back to the Free plan, Watchful lets you manage your plan directly from the Account & Subscription area.

Change your Watchful plan

To change your plan:

  1. Log in to your Watchful account.
  2. Click your name in the top-right corner of the Watchful interface and select Account & Subscription.
  3. Open the Plan tab.
  4. Use the plan selector to choose the plan you want.
  5. Follow the on-screen instructions to confirm the change.

If you select Premium, you may be asked to add or confirm your billing information before the upgrade is completed.

If you select the Free plan, Premium usage will stop once the plan change takes effect.

Upgrade from Free to Premium

You can upgrade your Watchful plan whenever you need access to Premium features.

After selecting Premium and completing the billing steps, Premium features become available for your account.

Watchful Premium uses usage-based billing, so charges are based on the Premium services you actually use rather than a fixed annual commitment.

Change from Premium to Free

If you no longer need Premium features, you can change your Watchful plan back to Free.

Once the change takes effect, no additional Premium usage is approved, so no new Premium usage charges are generated.

You may still receive a final invoice for Premium usage that occurred before the plan change. This reflects services that were already used before your Premium plan ended.

You can change plans again later

Changing your Watchful plan does not permanently lock you into either option.

You can remain on the Free plan for as long as it meets your needs, then upgrade to Premium again whenever you need paid features.

This makes it easy to use the Free plan for testing or lighter usage and switch to Premium when your requirements change.

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About Watchful

Since 2012 Watchful has been helping digital agencies grow and be successful by providing professional solutions for safely managing websites. Watchful currently supports WordPress and Joomla.

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