This website went live on September 3, 2012. Eight years later it feels like we’re still just getting started! Last year, on our birthday, we published a nostalgic overview with lots of photos and stories. This year’s birthday post is a very different kind of overview. Because Watchful really is Read more…
When you’re building a company, nothing comes quickly or easily. This week, we celebrate Watchful’s 7th anniversary. Watchful was built on top of an existing extension called jMonitoring that dates back to 2009, so this project has been going for a decade now. I’m deeply grateful to all our customers Read more…
Today we are excited to announce that we have officially begun to migrate our website update and monitoring service to the watchful.net domain. We will phase out our original domain name watchful.li. Since launching in 2012, Watchful has had a complicated relationship with its domain name watchful.li. As we have explained to many folks at conferences and Read more…
Watchul is pleased to announce that Francesco Abeni will be joining the development team at Watchful as interim Chief Technology Officer. Francesco has been an invaluable member of the Watchful development team from its inception, contributing significantly to its success. He possesses a deep understanding of the platform and its Read more…
Like many web services, Watchful has been busy making changes to address the General Data Protection Regulation (GDPR) set to go into effect in the European Union on May 25, 2018. We are working towards GDPR compliance in four main areas: Obtaining consent from users to collect and store personal Read more…
In the coming weeks, we plan to migrate our infrastructure from WiredTree to Amazon Web Services (AWS). The primary reasons for this change are to move to a scalable system that can be expanded as needed during high-volume events (such as the release of an important software update) and to Read more…
Customer satisfaction has always been a top priority at Watchful. From our launch, we have relied on a mix of public documentation, self-hosted help desk software, internal workflows and personal communication by email, phone or instant message. While effective, these tools hindered objective customer satisfaction measurement and was unnecessarily complicated Read more…
Today is Watchful’s three year anniversary of enhancing Joomla website security with centralized updates, backups, and improved management. To celebrate, we are launching our new auditing tool that performs deep scans of your website and file system. The audit not only detects deviations from Joomla best-practices, but also hacked core files, Read more…
Today we are excited to announce that the Single Sign-on plugin for Joomla has left the beta-testing phase and is now available for all our users. Our dedicated team achieved this significant milestone after conducting nearly two months of rigorous internal testing. We are also immensely grateful to our amazing Read more…
A few weeks ago, we unveiled an enhanced dashboard designed to streamline the management of your Joomla website portfolio. We also presented a comprehensive guide to help you maximize your productivity when it comes to site maintenance tasks. With valuable feedback from our Watchers, our dedicated engineering team fixed multiple Read more…