The news area at Watchful focuses on updates to the platform, new features, and company announcements.
Customer satisfaction has always been a top priority at Watchful. From our launch, we have relied on a mix of public documentation, self-hosted help desk software, internal workflows and personal communication by email, phone or instant message. While effective, these tools hindered objective customer satisfaction measurement and was unnecessarily complicated Read more…
On 16 October 2015, the Joomla project announced that three security vulnerabilities had been identified in Joomla 3. Together, the vulnerabilities affect all versions of Joomla between v3.0 and v3.4.4 inclusively. On 22 October 2015, the Joomla project released Joomla 3.4.5 which patches these issues. Just 90 minutes after this release, third-party Read more…
Today is Watchful’s three year anniversary of enhancing Joomla website security with centralized updates, backups, and improved management. To celebrate, we are launching our new auditing tool that performs deep scans of your website and file system. The audit not only detects deviations from Joomla best-practices, but also hacked core files, Read more…
We are excited to finally announce the public release of our latest tool for Joomla — the website audit! We internally tested the audit tool for months, as well as privately releasing it to our beta testers 4 weeks ago. On Monday we silently released it to the public in Read more…
Today we are excited to announce that the Single Sign-on plugin for Joomla has left the beta-testing phase and is now available for all our users. Our dedicated team achieved this significant milestone after conducting nearly two months of rigorous internal testing. We are also immensely grateful to our amazing Read more…
Watchful has introduced an immensely popular feature that empowers its users to associate custom tags with websites in their personalized dashboard. These tags excel in quickly filtering sites by criteria like staff, service plan, and software version, adding to their appeal. Today, we eagerly announce a significant enhancement to the Read more…
A few weeks ago, we unveiled an enhanced dashboard designed to streamline the management of your Joomla website portfolio. We also presented a comprehensive guide to help you maximize your productivity when it comes to site maintenance tasks. With valuable feedback from our Watchers, our dedicated engineering team fixed multiple Read more…
Every Joomla website needs at least one user account to perform maintenance and update content. So when you are managing multiple websites, it can be a time consuming process to track and change passwords regularly. In addition, if you have multiple staff members, the issue is amplified for each person. Read more…
Balancing the access to and security of online resources is a critical feature of any successful web development agency. However, many agencies struggle to make and enforce security policies that protect their own resources and that of third-party clients. Both individual and group-based password managers have significantly enhanced web server Read more…
Another commercial Joomla extension developer has joined the Watchful family — Chill Creations. Chill Creations develops three highly-rated Joomla add-ons: Update all extensions on multiple websites simultaneously with a few clicks using Watchful’s Joomla management dashboard. As with updates for the other commercial extensions that we support here at Watchful, adding Read more…