Why We Moved from HelpScout to FreeScout

Here at Watchful, our goal is to help web agencies save time and money. Most of the time, we do that with our site management platform. But, hopefully we can also save you time and money by showcasing really useful tools. Recently, we moved our support desk from HelpScout (which Read more…

Have You Tried Grouping Blocks in Gutenberg?

Here at Watchful we’re big fans of Gutenberg. However, we’ve heard the criticism – and there’s been a lot! We’ve seen the bugs; Gutenberg still has glitches. But overall, it’s a really fun and easy writing experience. Gutenberg is only 1 year and it’s rapidly improving. This week, Gutenberg got Read more…

joomla 4 alpha 12 preview

Joomla 4 License Keys Will Have a New Feature

When Joomla 4 arrives in 2020, you’ll see many improvements. There’s one improvement that I haven’t seen written about yet, but it will prove very useful to Watchful users. Joomla 4 will have a standard approach to handling license keys for commercial extensions. So whether you’re using extensions from Akeeba, Read more…

Watchful’s 7th Anniversary

When you’re building a company, nothing comes quickly or easily. This week, we celebrate Watchful’s 7th anniversary. Watchful was built on top of an existing extension called jMonitoring that dates back to 2009, so this project has been going for a decade now. I’m deeply grateful to all our customers Read more…

How to Use Tags to Manage Your Sites

The primary purpose of Watchful is to save you time. Organization of your website plays a big part in achieving this goal. The ability to tag your websites provides a flexible way for Watchers to organize their mainteance workflows. And since Tags can be added and managed easily, we see a lot of Read more…