Automatic software updates are an important tool to help keep your website running smoothly and to minimize maintenance time. Today we are announcing two improvements to our auto update tool: the ability to update core software automatically and the ability to pause automatic updates in a single click. Below, we’ll Read more…
If you are running a web agency or digital consultancy, you probably use multiple services that send white-label reports, notifications and other emails to your clients. Using your own email address with these services is important for white-labelling third party emails. But emails from your account sent via a third Read more…
Here at Watchful, our goal is to make website maintenance as efficient and reliable as possible. Today were launching the next step in this journey with a new account dashboard that may change the very nature of how you perform website maintenance. Let’s jump right in and preview the account Read more…
As part of JDay USA, Watchful hosted an Ask Me Anything session focused on website maintenance. We invited a panel of Joomla and WordPress experts to help answer your questions. The session was a great success. The questions and discussion points covered a broad range of topics well beyond simply Read more…
Website notes are the humble little feature used to store specific information about a website in the Watchful dashboard that isn’t stored or logged elsewhere. Common examples include site-specific upgrade steps, client preferences, a record of site milestones or 1-off site maintenance tasks such as modifying the .htaccess file. Watchful’s Read more…
It’s a scary and all-too common story: a WordPress plugin update has taken your website offline and you don’t have a recent backup to revert the changes. Now you’ve got to spend a bunch of time troubleshooting and fixing the problem on the live site before your clients start calling. Read more…
The primary purpose of Watchful is to save you time. Organization of your website plays a big part in achieving this goal. The ability to tag your websites provides a flexible way for Watchers to organize their mainteance workflows. And since Tags can be added and managed easily, we see a lot of Read more…
As a Joomla agency with tens, hundreds or thousands of clients, you know how much work it takes to keep your websites secure and current with up-to-date software. From spreadsheets to custom scripts to SaaS services like Watchful, it’s likely that you have your own internal processes to help manage Read more…
One of the core features of Watchful is the ability manage outdated versions of Joomla add-ons even including Joomla 1.5. This involves detecting the presence of newer add-on versions, notification of the site owner, easy, 1-click updating, and even custom monitoring like the LESS app. Of course, much if this Read more…
When Watchful first launched back in September, we limited Joomla updates to one site at a time. This was a deliberate step so that we could observe real-life usage of our service and determine the best way to allow users to update all their sites and extensions at once. With Read more…