Summertime is typically a bit of a slower period here at Watchful. So our engineers get a chance to chip away at some of the less-urgent tasks on our roadmap. While many of these don’t warrant their own blog post, I thought it might be useful to compile our platform Read more…
Beta testers are an important part of the development cycle at Watchful. We’ve now formalized how beta testing works. It is now called the Early Access program and it is available to all customers. What is the Early Access program? As the name suggests, the Early Access program allows Watchful Read more…
Google has announced that Universal Analytics (UA) will be sunsetted on July 1st, 2023 with Google Analytics 4 (GA4) becoming the new standard. In preparation for this shift, we are making changes to our website traffic reports. What are website traffic reports? At Watchful, website traffic reports are used to Read more…
Given the near-universal prevalence of sitemaps across the web, the question “Do I need a website sitemap?” seems largely redundant. Surely, the answer must be “yes” since most sites have one! As it turns out, this is one of the many persistent SEO myths on the internet. It’s right up Read more…
The single site software updater is one of the most-used tools at Watchful. We recently released a new version of this tool with improved updater usability. Usability problems with the single site updater Despite being a popular tool at Watchful, the single site updater, shown below, has a number of Read more…
This summer, the Watchful team was careful to set aside time to rest and recharge on vacation in places like Naples (Italy), Thassos (Greece), and Vail, Colorado (USA). But we had some projects “simmering on the stove” that address the user experience of website management at Watchful. We also introduced Read more…
Update, August 26, 2021: This update is part of a bigger set of changes to our website management user experience (learn more). The website vulnerability scan at Watchful is an on-demand suite of tools that help detect and manage security risks. This includes looking at security best-practices, file and folder Read more…
Here at Watchful, our goal is to make website maintenance as efficient and reliable as possible. Today were launching the next step in this journey with a new account dashboard that may change the very nature of how you perform website maintenance. Let’s jump right in and preview the account Read more…
The Watchful dashboard stores specific information about a website in its humble little feature called website notes, which aren’t stored or logged elsewhere. Common examples include site-specific upgrade steps, client preferences, a record of site milestones or 1-off site maintenance tasks such as modifying the .htaccess file. When you open Read more…
The ability to schedule client report emails was first introduced at Watchful last Spring. We’ve now refactored the report scheduling and delivery system to make it more reliable as well as easier to use. Why schedule client report emails in the first place? Recurring maintenance plans are responsible for a Read more…