The `How To` area focuses on short tasks that will make working with Watchful easier and improve the experience for your clients.
Recently a Watchful Premium user contacted our support team with an urgent request. An update for a custom theme had been released, but it was not yet appearing in Watchful’s updater. Was there another way to install urgent website updates across all the affected sites? Before we give the solution, Read more…
If you are running a web agency or digital consultancy, you probably use multiple services that send white-label reports, notifications and other emails to your clients. Using your own email address with these services is important for white-labelling third party emails. But emails from your account sent via a third Read more…
Watchful includes a built-in backup monitoring system that keeps an eye on the age of your website backups. And when a backup passes its useful “shelf life”, stale backup notifications can be sent by email. Stale backup warnings are also placed in convenient places throughout the Watchful platform to help Read more…
Automatic software updates can speed up website maintenance dramatically. So, managing automatic updates in bulk — enabling and disabling them across many websites at once — is a critical tool for any digital agency. For instance, you may discover that a WordPress plugin breaks your sites or installs a backdoor. Read more…
Keeping a close eye on your clients’ websites is an important task for any digital agency. One of the easiest ways to do this is with a custom website dashboard that displays the most critical and actionable information about the sites you manage. Below we will show you how you Read more…
Web agency client reports are an excellent way to provide value to your customers. We’ve been working hard to improve the client reports at Watchful with automated custom scheduling and white-labelling being the most recent. Today we add another feature commonly requested by Watchful users: the ability to customize the Read more…
eating and maintaining digital agency work-life balance can be challenging. The nature of the work lends itself to an “always-on” lifestyle. And the recent surge in the popularity of remote-work tools like zoom has made it quite easy to be productive regardless of your location. This compounds both the real Read more…
Here at Watchful we help you manage and understand what’s going on with your customers’ sites. We collect key information, including Google Analytics, uptime data, and logs of the important events on your site. Then you can gather that info in reports and pass them on to your clients. So Read more…
WordPress 5.5 is now available. One very cool feature for Watchful users is auto-updates for plugins and themes. These will will help people stay on top of their site security. Another feature that you’ll love is the ability to edit images directly from the post editing screen. Right now, editing Read more…
Here at Watchful, our goal is to monitor your sites and save you time and money. One way Watchful does that is with useful notifications. We’ve been working hard on improvements to the Watchful notifications system. You can now manage Watchful notifications if your site doesn’t have recent backups, your Read more…