Monitor sales on your Joomla eCommerce site with a Watchful App

Published by Vic Drover on

Yesterday at Joomla Day Denmark 2012 we announced the first Watchful App. This is a customized plugin for monitoring the activity of a Joomla-based eCommerce site. 

Watchful Apps are add-ons that install on your Joomla site like any extension. Once installed and published, they connect to the Watchful monitoring system to perform a specific task.

The redSHOP App

The redSHOP App for Watchful sends a notification when there is a change in average sales of a site using the redSHOP eCommerce extension (redWEB ApS, Odense, Denmark). You can customize parameters to set the notification threshold and monitoring period to align with with sales frequency.

For example, with 1 or 2 daily sales, the redSHOP app can notify when 7-day average sales surpass the last 30 days by 20%. Besides standard redSHOP reporting tools, the app provides a convenient means to monitor marketing performance.

In contrast, if your Joomla eCommerce site is making 20+ sales each day, you might want configure the app to send a notification when the hourly sales average drops 25% compared to the average of the last 24 hours. You will receive this notice when there’s a payment gateway failure or any other issue hindering purchases. Early notification of such a problem is an excellent way to detect problems early, critical for ay eCommerce site.

Ronni Christiansen, Founder and CEO of redWEB ApS, was present for the announcement and had this to say:

saw the redSHOP plugin for yesterday quite nice to be notified id your sales drop 20%. check it out :)— Ronni Christiansen (@redwebdk) October 27, 2012

The redSHOP App for Watchful is currently a working prototype/beta version (thanks to @olivierk and @joomlablogger for testing!) and will publicly release in the coming weeks. 

All Watchful users — including those using our free trial — will be able to download the redSHOP Apps at no additional cost and install them on as many sites as is appropriate.  

In addition, the following Apps are currently in production:

  • User Monitor – send a notification when users are created or deleted
  • Content Monitor – send a notification when an article is created or deleted
  • Extension Monitor – send a notification when an extension is installed or uninstalled
  • Acymailing Queue Monitor – send a notification if the email queue is stalled or fails

As you can see, some of these Apps simply add a notification to information that Watchful already tracks. Additionally, we are available to write custom Apps that fit your specific needs. Apps can be created to suit almost any budget and any technical requirement such as a change or addition to the database (i.e. new content) or a file modification on the server.

To discuss an App please enquire with Customer Service or post a support ticket.

Categories: News


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