Enabling 2-factor authentication
Two-factor authentication adds an extra layer of security when logging into websites or devices.
When logging into a website protected by 2-factor authentication, a second authentication step is required in addition to your username and password.
Watchful currently supports 2-factor authentication via the Google Authenticator project.
Ensure that you have downloaded the Google Authenticator app for your mobile device:
- Login to your Watchful account.
- Click your account name at the top-right of the Dashboard and select Account & Subscritpion from the dropdown selector.
- Scroll down to the Two factor Authentication area.
- Select Google Authenticator from the dropdown selector.
- Open the Google Authenticator on your mobile device and scan the QR code (alternatively, you can manually enter the Secret Key). This will add Watchful as a site in your App and generate a 1-time use verification code.
- The page will automatically refresh and save the changes.
- Take note of the One time emergency passwords listed in the Two factor Authentication area and store them in a secure location.
Logging in with 2-factor authentication
After enabling 2-factor authentication, you will need to use the key/token generated by the Google Authenticator app ion your mobile device. When logging in, enter the code in the
2-factor authentication field on the login page.
Search Knowledge base
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